SHIPPING RATES & COVERAGE POLICY

A BRANCH OF MAILBUGGY GENERAL STORE

SIGN UP TO RECEIVE OUR NEWSLETTER

 

aSHIPPING RATES

 

HOME

ABOUT

GLASS

FEEDBACK

CONTACT

 

An important note about shipping and glass coverage: In order to keep shipping fees to a minimum, we use US Mail Flat rate boxes with most orders. They are normally the cheapest way to ship. However, occasionally, some glass does break, since there is minimal room for padding with these boxes. This broken glass is still usable (unless it is crushed). If you wish to keep shipping fees to a minimum and don’t mind occasional minor breakage, this is a great shipping method. This shipping method we refer to as “Economy” in your shopping cart. The shopping cart will use this as the default shipping method. 

All "Economy" packages are covered if they are lost. However, in order to keep glass prices as low as possible, we don't cover glass that is broken in these flat rate boxes, unless it is crushed beyond use.  

In order to cover your glass for breakage, we need to ship in larger boxes with much more padding. This will cost you more to ship. If you wish us to ship your glass in larger boxes, and cover it for possible breakage, please choose that option when you check out in the shopping cart. This option to cover breakage is called “Priority” in the shopping cart.

 

Shipping Fees - please place your items in the shopping cart and click on the "calculate" button. Your shipping fees will appear. We DO NOT make money on shipping. We only charge actual shipping costs, plus the cost of insurance and a few dollars for packaging material. We also look for the least expensive but safest way to ship. If you end up paying more than our actual cost, we will refund you through PayPal.

Often, with international orders, the shipping calculator will estimate high. But we will adjust any overages and send you a refund. To check rates, please click here www.usps.com


 

Our Guarantee: If, for any reason, you are dissatisfied with any of our products, or if any of the products you receive are defective, please return them for a refund within 30 days of receipt (unless otherwise specified in the product listing). Products must be returned in a new, or near new, condition, with only minimal use enough to determine that you are dissatisfied or that the product is defective. Please don't return items that have been well used (unless defective and under warranty). We do NOT cover shipping fees either way for returns (unless for defective products within 30 days, or defective products under warranty during the warranty period). We do NOT cover losses from lost or damaged packages back to us. Please pack the products well and insure the packages. We DO cover postage both ways for returns of defective items and items damaged during shipment to you, and we DO cover products lost in transit to you. We do not generally charge a restocking fee for returns, unless for unusual cases. This is left up to our discretion.
 
 
 

HOME

GLASS

SUPPLIES

FEEDBACK

CONTACT